Privacy Policy

Last updated: July 2026

Overview

GradeQuill ("we", "us", "our") is committed to protecting the privacy and confidentiality of every person who contacts us or uses our services. This policy explains what information we collect, how we use it, and your rights in relation to it. By using our website or submitting a brief, you agree to the terms set out here.

What information we collect

We collect information you provide directly when you contact us or submit an order. This includes:

• Your name and email address, submitted via any form on this website
• Your phone number or WhatsApp contact, if provided
• Details of your academic assignment, including subject, level, word count, and deadline
• Documents and files you share with us via WhatsApp, email, or the upload form
• Feedback or review content submitted through the site

We do not collect payment card details directly. All payment arrangements are made through bank transfer or other agreed methods communicated personally.

Our website uses standard analytics tools that may collect anonymised data such as pages visited and browser type. This data cannot identify you personally.

How we use your information

Your information is used solely to provide the academic writing and editing service you have requested. Specifically, we use it to:

• Respond to your enquiry and confirm your order details
• Complete the work to the specification you provided
• Communicate with you about your order, revisions, and delivery
• Send you the completed work

We do not use your information for marketing purposes, and we do not send unsolicited emails or messages. We do not sell, rent, or share your personal information with any third party under any circumstances.

Confidentiality of your documents

All documents, briefs, and assignment details you share with us are treated with the strictest confidentiality. Your work is handled only by the expert assigned to your order and is not shared, published, stored in any accessible database, or used for any purpose other than completing your project.

Data retention

We retain your contact details and project files for a reasonable period following completion of your order, to allow for revision requests and order queries. Once this period has passed, or upon your request, your data is deleted. You may request deletion of your personal data at any time by contacting us directly at hello@gradequill.co.uk.

Your rights

You have the right to access the personal data we hold about you, request correction of inaccurate information, and request deletion of your data. To exercise any of these rights, contact us at hello@gradequill.co.uk or via WhatsApp at +44 7529 430464. We will respond within 30 days.

Cookies

This website uses essential cookies only, which are necessary for the site to function correctly. We do not use advertising or tracking cookies. You can accept or dismiss the cookie notice using the banner displayed on your first visit.

Changes to this policy

We may update this policy from time to time. The date of the most recent revision is shown at the top of this page. Continued use of the site following an update constitutes acceptance of the revised policy.

Contact

For any privacy-related questions or requests, please contact us at hello@gradequill.co.uk or via WhatsApp at +44 7529 430464.